Shift Leader - Guest Experience & Store Operations

Little Caesars; Moncks Corner (SC); On-site; USD 32,000 - 40,000; Full time

Job summary

Little Caesars is seeking a Shift Leader to oversee daily shift operations, guest experience, and sales performance in the store. You will lead team members on shifts, assign tasks, train and provide feedback, and ensure adherence to brand standards.

In the absence of the store manager, you will execute opening/closing duties, manage the line, promote sales, uphold food safety, control costs, and handle cash procedures while delivering outstanding guest service.

Qualifications

• Experience leading a fast-food team on shifts.
• Ability to train and supervise front-line staff.
• Strong customer service and communication skills.

Responsibilities

• Lead team on shifts, assign tasks, provide feedback and training.
• Manage opening/closing duties and daily cash handling.
• Promote sales through suggestive selling and promotions.
• Uphold food safety and product quality standards.
• Resolve guest issues and ensure outstanding service.

Skills

Team leadership

Guest service

Cash handling

Food safety

Sales promotion

Training

Open/Close duties

Job description

Little Caesars is seeking a Shift Leader to oversee daily shift operations, guest experience, and sales performance in the store. You will lead team members on shifts, assign tasks, train and provide feedback, and ensure adherence to brand standards.

In the absence of the store manager, you will execute opening/closing duties, manage the line, promote sales, uphold food safety, control costs, and handle cash procedures while delivering outstanding guest service.