Shift Leader: Guest Experience & Store Ops

UDF-MyScoop Branding; Lebanon (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers is seeking a Shift Leader to deliver the Hi Five Guest Experience and oversee daily operations during assigned shifts. You will greet guests, supervise staff, handle transactions including alcohol/tobacco where permitted, and ensure safety and compliance with store policies.

The role requires strong customer service, accurate cash handling, and the ability to stay composed in a fast-paced environment. Benefits include full-time hours and adherence to company standards.

Qualifications

• Customer service skills and ability to follow store policies.
• Ability to communicate in English with customers and team members.

Responsibilities

• Provide Hi Five Guest Experience to guests.
• Prepare shakes, sundaes, and related DipSide items.
• Operate POS system and gas console accurately.
• Maintain store cleanliness and proper stock levels.
• Ensure security and proper cash handling procedures.
• Perform duties as assigned by management.

Skills

Customer Service

English Proficiency

Job description

United Dairy Farmers is seeking a Shift Leader to deliver the Hi Five Guest Experience and oversee daily operations during assigned shifts. You will greet guests, supervise staff, handle transactions including alcohol/tobacco where permitted, and ensure safety and compliance with store policies.

The role requires strong customer service, accurate cash handling, and the ability to stay composed in a fast-paced environment. Benefits include full-time hours and adherence to company standards.