Shift Leader: Guest Experience & Store Operations

Little Caesars; United States; On-site; USD 19,000 - 25,000; Full time

Job summary

Little Caesars is seeking a Shift Leader to oversee daily shift operations, staff, and guest experience in-store. You will drive sales, ensure brand compliance, and manage opening/closing duties with a focus on guest satisfaction.

Responsibilities include leading a team, maintaining product quality, enforcing safety standards, and promoting in-store promotions. The role requires strong communication, teamwork, and physical ability to perform tasks on the sales floor.

Qualifications

• Clear communication with guests and coworkers.
• Positive attitude that supports company values and culture.
• Ability to train and coach others.
• Physical ability to stand/walk for long periods and lift items as needed.

Responsibilities

• Lead team members on shifts, assign tasks and provide feedback.
• Maintain guest service and brand standards during shifts.
• Ensure security, cash handling, and opening/closing procedures.
• Promote sales through in-store promotions and suggestive selling.
• Enforce food safety requirements and manage line operations.
• Handle guest complaints professionally and resolve issues.

Skills

Great communication skills

Team player

Train and coach others

Stand/walk 8–10 hours

Lift up to 55 pounds

Job description

Little Caesars is seeking a Shift Leader to oversee daily shift operations, staff, and guest experience in-store. You will drive sales, ensure brand compliance, and manage opening/closing duties with a focus on guest satisfaction.

Responsibilities include leading a team, maintaining product quality, enforcing safety standards, and promoting in-store promotions. The role requires strong communication, teamwork, and physical ability to perform tasks on the sales floor.