Shift Leader: Lead Guest Experience & Team Success

Ontario Trillium Foundation; Clermont, FL, US; On-site; USD 18,000 - 25,000; Full time

Job summary

Little Caesars is seeking a Shift Leader to oversee daily shift operations, guest experience, and brand execution in-store. You will lead team members, assign tasks, monitor food safety, and promote sales through in-store promotions.

Responsibilities include handling guest complaints, opening/closing duties, cash handling, and ensuring adherence to labor policies and safety procedures on shift. Previous leadership experience is valued.

Qualifications

• Experience leading shifts and directing a team to deliver guest service.
• Knowledge of food safety and store operating policies.
• Ability to manage cash handling and opening/closing procedures.

Responsibilities

• Lead team on shifts and assign tasks (cleaning, line duties, opening/closing).
• Provide feedback and training to team members.
• Promote sales through in-store promotions and suggestive selling.
• Ensure food safety requirements are followed and waste is controlled.
• Handle guest complaints and resolve issues on shift.
• Count drawers and follow cash handling procedures.
• Coordinate opening, transition, and closing of shifts.
• Maintain product quality standards and supervise line operation.

Skills

Team Leadership

Training

Guest Service

Cash Handling

Food Safety

Communication

Problem Solving

Tools

Cash Register

Job description

Little Caesars is seeking a Shift Leader to oversee daily shift operations, guest experience, and brand execution in-store. You will lead team members, assign tasks, monitor food safety, and promote sales through in-store promotions.

Responsibilities include handling guest complaints, opening/closing duties, cash handling, and ensuring adherence to labor policies and safety procedures on shift. Previous leadership experience is valued.