Shift Leader: Guest Experience Lead (Full-Time)

United Dairy Farmers; MIDDLETOWN (OH); On-site; USD 19,000 - 21,000; Full time

Job summary

United Dairy Farmers in Middletown, OH is seeking a Shift Leader to deliver the signature Hi Five Guest Experience. This full-time role covers 37–40 hours weekly and may include 1st, 2nd, or 3rd shifts with a pay range of $13.50 to $15.25 per hour.

Responsibilities include supervising guest services, operating the POS and gas console, stocking, and enforcing safety and company policies under the Store Manager.

Qualifications

• Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.
• Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book.
• Ability to understand operating instructions for store equipment and to operate all store equipment.
• Ability to prepare DipSide items using supplies located in the dip cabinets.
• Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change.
• Ability to recognize numbers, count and do arithmetic well enough to complete required records.
• Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display.
• Ability to clean counters and other surfaces.
• Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes.
• Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes.
• Ability to raise at least 10 pounds from floor level to a height of 5 feet.
• Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor.

Responsibilities

• Provide the Hi Five Guest Experience to every Guest.
• Assist with shakes, sundaes and other DipSide items.
• Operate POS and gas console accurately and securely.
• Stock merchandise and keep display areas neat and fresh.
• Maintain safety and security per policies, including cash handling procedures.
• Keep the store clean, organized and functional.
• Accurately complete time records and required documents.
• Perform other duties as assigned by Management.

Job description

United Dairy Farmers in Middletown, OH is seeking a Shift Leader to deliver the signature Hi Five Guest Experience. This full-time role covers 37–40 hours weekly and may include 1st, 2nd, or 3rd shifts with a pay range of $13.50 to $15.25 per hour.

Responsibilities include supervising guest services, operating the POS and gas console, stocking, and enforcing safety and company policies under the Store Manager.