Shift Leader - Guest Experience & Store Ops

United Dairy Farmers; Cincinnati (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers in Cincinnati, OH is seeking a Shift Leader to deliver the Hi Five Guest Experience while supervising a team during 1st, 2nd or 3rd shifts. The role combines customer service excellence with safe, efficient store operations and adherence to company policies.

Responsibilities include overseeing guest services, preparing DipSide items, operating the POS and gas console, stocking, security, maintenance and timely reporting.

Qualifications

• Clear spoken English communication.
• Basic math and currency handling accuracy.
• Ability to operate store equipment and POS terminal.

Responsibilities

• Provide the signature UDF Hi Five Guest Experience.
• Prepare DipSide items and ice cream/yogurt offerings.
• Properly operate POS system and gas console; handle transactions.
• Stock shelves, freezers, and ensure product freshness and rotation.
• Maintain store cleanliness and safety; assist in maintenance as needed.
• Complete time records and other duties as assigned by Management.

Skills

Guest service

Communication

Cash handling

POS experience

Job description

United Dairy Farmers in Cincinnati, OH is seeking a Shift Leader to deliver the Hi Five Guest Experience while supervising a team during 1st, 2nd or 3rd shifts. The role combines customer service excellence with safe, efficient store operations and adherence to company policies.

Responsibilities include overseeing guest services, preparing DipSide items, operating the POS and gas console, stocking, security, maintenance and timely reporting.