Shift Leader - Guest Experience Champion

United Dairy Farmers; Harrison (OH); On-site; USD 19,000 - 21,000; Full time

Job summary

United Dairy Farmers in Harrison, Ohio is seeking a Shift Leader to oversee daily operations and help the Store Manager deliver outstanding guest service. You will supervise a shift, ensure compliance with safety and alcohol/tobacco rules, and support cash handling and opening/closing procedures.

The role requires flexibility for 1st–3rd shifts, strong communication, and leadership to keep the Hi Five Guest Experience at the forefront of every guest interaction.

Qualifications

• Must be able to communicate effectively in English.
• Must be able to operate store equipment including POS terminal and gas console.
• Must understand price book and perform transactions.
• Ability to count money and make change accurately.
• Able to tolerate temperature variations and perform physical tasks.

Responsibilities

• Provide the Hi Five guest experience; greet guests and keep the store ready for customers.
• Prepare DipSide items and ice cream products.
• Operate POS system and gas console; process transactions and make change.
• Stock shelves, dip cabinet, and maintain clean, presentable displays.

Skills

Customer service

English proficiency

Cash handling

Tools

POS terminal

Gas console

Cash register

Price book

Job description

United Dairy Farmers in Harrison, Ohio is seeking a Shift Leader to oversee daily operations and help the Store Manager deliver outstanding guest service. You will supervise a shift, ensure compliance with safety and alcohol/tobacco rules, and support cash handling and opening/closing procedures.

The role requires flexibility for 1st–3rd shifts, strong communication, and leadership to keep the Hi Five Guest Experience at the forefront of every guest interaction.