Shift Leader: Growth & Flexible Scheduling

El Pollo Loco, Inc.; Henderson (NV); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

No overnight hours

Free meal during your shift

Employee discount on food

Excellent career growth potential

Flexible Scheduling: Full-Time or Part

Medical, Dental, and Vision Insurance

401(K) Plan with match and immediate/v

Paid vacation

Paid sick time

Employee Assistance Program

Flexible spending accounts, Legal &Pet

Discounts on theme parks, movie/ticket

Eligibility for these benefits is base

Job summary

El Pollo Loco, Inc. is hiring a Shift Leader in the Las Vegas area. You will supervise daily operations, lead the team on busy shifts, and ensure quick, friendly service while maintaining safety and quality standards.

Responsibilities include opening/closing procedures, inventory checks, training new staff, and upholding QSC guidelines. Competitive pay and full benefits accompany opportunities for career growth within EPL.

Qualifications

• High school diploma or GED preferred and EPL SPECS certification.
• Minimum 1 year of restaurant supervisory experience and passing EPL Food Safety Audit (FSA) after hire.

Responsibilities

• Manage restaurant opening and closing procedures, including security protocols. Coordinate crew tasks for setup, food prep, and cleaning. Conduct inventory checks and update the inventory system. Handle food deliveries, ensuring accuracy in inventory records.
• Ensure customer service and speed of service metrics meet company goals and standards. Maintain restaurant cleanliness according to EPL and health code safety standards. Ensure adherence to safety practices and QSC standards
• Prioritize team members' tasks during shift. Ensure that break policies are followed for self and others by communicating with team members about breaks and serving as a breaker, as needed. Adjust shift staffing based on sales volume for productivity. Monitor and adjust food production, consulting with the Area Leader for guidance as needed.
• Train and support team members on new products and operational procedures.
• Manage restaurant operating duties such as assigning and opening cash registers, handling phone calls, verifying catering orders, and overseeing company funds. Conduct safe and cash drawer audits, prepare deposits, consult with the Area Leader for support and guidance in ensuring compliance with operational procedures while on the shift.
• Continuously strive to meet or exceed customer expectations and satisfaction. Greet and assist customers with their orders in a friendly and helpful manner.
• Perform other duties as assigned by management to support restaurant operations.

Skills

Supervisory experience

Customer service

Education

High school diploma or GED

EPL SPECS certification

Job description

El Pollo Loco, Inc. is hiring a Shift Leader in the Las Vegas area. You will supervise daily operations, lead the team on busy shifts, and ensure quick, friendly service while maintaining safety and quality standards.

Responsibilities include opening/closing procedures, inventory checks, training new staff, and upholding QSC guidelines. Competitive pay and full benefits accompany opportunities for career growth within EPL.