Shift Leader: Grow with a Flexible, Fast-Paced Café

Potbelly; Wheeling (IL); On-site; USD 23,763 - 24,452; Part time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Parental Leave

Flexible Work Schedule

Career growth opportunities

Job summary

Potbelly in Wheeling is looking for a friendly and outgoing Shift Leader to manage shifts and deliver exceptional customer service. The ideal candidate has supervisory experience and enjoys working in a fast-paced environment.

Responsibilities include leading team members, ensuring product quality, and complying with health and safety standards. Potbelly offers competitive pay and various benefits, including insurance and paid time off.

Qualifications

• You want to delight customers with great food and good vibes.
• You love working in a fast-paced environment.
• You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish.

Responsibilities

• Lead team members on shifts, including efficient assignment of tasks while providing feedback.
• Ensure back-of-the-house procedural standards are met.
• Effectively handle customer complaints/issues.

Skills

Customer service orientation

Strong written and verbal communication skills

Problem-solving

Education

At least 1 year supervisory experience in a restaurant or retail environment

Job description

Potbelly in Wheeling is looking for a friendly and outgoing Shift Leader to manage shifts and deliver exceptional customer service. The ideal candidate has supervisory experience and enjoys working in a fast-paced environment.

Responsibilities include leading team members, ensuring product quality, and complying with health and safety standards. Potbelly offers competitive pay and various benefits, including insurance and paid time off.