Shift Leader: Grow, Lead & Elevate Our Coffee Team

Bagel Brands; New Jersey; Presencial; USD 19 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Resumo da oferta

Caribou Coffee is seeking a Shift Leader to help run the store in partnership with the General Manager. You’ll ensure brand standards, guest connections, cleanliness, and safety while guiding the team through each shift.

You’ll mentor teammates, manage tasks, handle guest requests, and maintain a welcoming, well-run coffeehouse. The role requires reliability, effective communication, and a positive, inclusive attitude throughout every shift.

Qualificações

• At least 6 months of leadership experience or properly trained and approved to take on Shift Leader responsibilities.
• Maintain flexible availability to support business and team needs.
• Must be at least 18 years of age.

Responsabilidades

• Demonstrates mastery of every Team Member responsibility with confidence and enthusiasm.
• Leads shifts and keeps the team engaged, energy up, and the shift on track.
• Optimizes product sales while managing waste and maintaining a welcoming coffeehouse.
• Knows the day’s deployment and roles, communicating clearly on the floor.
• Reads team needs, delegates objectives, and ensures smooth shift hand-offs.
• Owns the shift, upholds brand standards for quality, cash handling, and safety.
• Coaches and trains the team on responsibilities, products, promotions, and guest requests.
• Performs administrative tasks with integrity, including banking, inventory, and orders.
• Develops Team Members through coaching and feedback, promoting growth.
• Embodies Core Values: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love.

Conhecimentos

Leadership

Team management

Flexibility

Customer service

Formação académica

High school diploma or GED

Descrição da oferta de emprego

Caribou Coffee is seeking a Shift Leader to help run the store in partnership with the General Manager. You’ll ensure brand standards, guest connections, cleanliness, and safety while guiding the team through each shift.

You’ll mentor teammates, manage tasks, handle guest requests, and maintain a welcoming, well-run coffeehouse. The role requires reliability, effective communication, and a positive, inclusive attitude throughout every shift.