Shift Leader — Grow, Lead & Delight Guests

Coffee & Bagel Brands; Owatonna (MN); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Free shift drink

Flexible schedule

Growth opportunities

Job summary

Caribou Coffee in Owatonna, MN is hiring a Shift Leader to run daily operations alongside the General Manager. You will ensure brand standards, coach team members, and uphold guest connections while managing shifts, inventory, and safety.

This role emphasizes leadership, hospitality, and a hands-on approach to keeping the store vibrant and efficient. The ideal candidate has at least 6 months in a leadership role, a flexible schedule, and a commitment to making fun happen on every shift.

Qualifications

• At least 6 months of leadership experience mentoring and guiding a team.
• Ability to coach, train, and coach on role responsibilities and product knowledge.
• Demonstrated adherence to brand standards, safety, and cash handling procedures.

Responsibilities

• Lead shifts with focus on brand standards, guest connections, and product quality.
• Delegate tasks to keep the shift organized and moving smoothly.
• Coach team on promotions, recipes, and on-the-spot service adjustments.
• Handle administrative tasks including deposits, inventory, and ordering.
• Maintain a safe, clean, and welcoming coffeehouse environment.

Skills

Leadership experience

Education

High school diploma or GED

Job description

Caribou Coffee in Owatonna, MN is hiring a Shift Leader to run daily operations alongside the General Manager. You will ensure brand standards, coach team members, and uphold guest connections while managing shifts, inventory, and safety.

This role emphasizes leadership, hospitality, and a hands-on approach to keeping the store vibrant and efficient. The ideal candidate has at least 6 months in a leadership role, a flexible schedule, and a commitment to making fun happen on every shift.