Shift Leader: Grow into Management in Fast-Pace Hospitality

Sweetgreen; New York (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Tips

Competitive wages

Shift leader and manager opportunities

Medical, dental, and vision options

Paid vacation and parental leave

Free meal every shift

401(k)

Team Merch Shop

Job summary

Sweetgreen is hiring a Shift Leader who will guide the team, support daily restaurant operations, and bring our mission to life by connecting people to real food.

You’ll lead with energy and accountability, coach teammates to elevate service and food quality, and keep the operation running smoothly during every shift.

This role offers a clear path to General Manager within two years, plus competitive wages, benefits, paid time off, free meals, and other team perks.

Qualifications

• Minimum 1+ year of experience in a Shift Leader or Supervisor role.
• Experience in fast-paced environments - restaurant, retail, or hospitality.
• Ability to work at least 30 hours per week.
• Must be authorized to work in the United States.

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard.
• Keep service running smoothly by managing pace, priorities, and execution across the floor.
• Jump in on any station as needed, modeling strong performance and teamwork in real time.
• Coach and support team members to elevate service, food quality, and operational standards.
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift.
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments.

Skills

Leadership

Team coaching

Hospitality

Operations

Communication

Job description

Sweetgreen is hiring a Shift Leader who will guide the team, support daily restaurant operations, and bring our mission to life by connecting people to real food.

You’ll lead with energy and accountability, coach teammates to elevate service and food quality, and keep the operation running smoothly during every shift.

This role offers a clear path to General Manager within two years, plus competitive wages, benefits, paid time off, free meals, and other team perks.