Shift Leader: Lead Teams & Grow into Manager

Sweetgreen; Mountain View (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Tips

Competitive wages

Shift leadership path

Medical benefits

Paid vacation

401(k)

Meal per shift

Merch shop

Job summary

Sweetgreen is seeking a Shift Leader to guide daily restaurant operations, mentor teammates, and uphold service standards across busy shifts. You will model hospitality, manage pace, and ensure quality, safety, and consistency on the floor.

This role offers growth into restaurant management with a clear path to General Manager within 2 years, a competitive wage, benefits, and opportunities to impact healthy communities.

Qualifications

• 1+ year of experience in a Shift Leader or Supervisor role.
• Experience in fast-paced environments – restaurant, retail, or hospitality.
• Ability to coordinate multiple tasks while maintaining operational standards.
• Must be able to work at least 30 hours per week.
• Must be 18 years of age or older.
• Must be authorized to work in the United States.

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard.
• Keep service running smoothly by managing pace, priorities, and execution across the floor.
• Jump in on any station as needed, modeling strong performance and teamwork in real time.
• Coach and support team members to elevate service, food quality, and operational standards.
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift.
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments.

Skills

Leadership experience

Hospitality mindset

Team coaching

Customer service

Operational excellence

Job description

Sweetgreen is seeking a Shift Leader to guide daily restaurant operations, mentor teammates, and uphold service standards across busy shifts. You will model hospitality, manage pace, and ensure quality, safety, and consistency on the floor.

This role offers growth into restaurant management with a clear path to General Manager within 2 years, a competitive wage, benefits, and opportunities to impact healthy communities.