Shift Leader — Fast-Paced Hospitality, Path to GM

Sweetgreen; Evanston (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Tips*

Competitive wages

Paid vacation & parental leave

Free meal every shift

401(k)

Job summary

Sweetgreen is seeking a Shift Leader to guide daily restaurant operations, mentor team members, and deliver outstanding hospitality. You’ll lead with energy, maintain quality, and ensure smooth service across shifts while upholding food safety and operational standards.

You're expected to coach staff, handle high‑volume moments, and stay organized under pressure. This role offers growth toward General Manager within two years and a path to leadership within a fast‑growing, real‑food brand.

Qualifications

• 1+ year of experience in a Shift Leader or Supervisor role.
• Experience in fast-paced environments - restaurant, retail, or hospitality.
• Must be able to work in the United States.

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard.
• Keep service running smoothly by managing pace, priorities, and execution across the floor.
• Jump in on any station as needed, modeling strong performance and teamwork in real time.
• Coach and support team members to elevate service, food quality, and operational standards.
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift.
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments.

Skills

Leadership

Hospitality

Teamwork

Customer service

Job description

Sweetgreen is seeking a Shift Leader to guide daily restaurant operations, mentor team members, and deliver outstanding hospitality. You’ll lead with energy, maintain quality, and ensure smooth service across shifts while upholding food safety and operational standards.

You're expected to coach staff, handle high‑volume moments, and stay organized under pressure. This role offers growth toward General Manager within two years and a path to leadership within a fast‑growing, real‑food brand.