Shift Leader: Fast-Track to Management & Hospitality

Sweetgreen; Evanston (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Tips

Competitive wages

Shift path to GM

Medical, dental, and vision insurance

Paid vacation, wellness time, and Par­

Free meal every shift

401(k)

Team Member Merch Shop - earn and buy

Job summary

Sweetgreen is seeking a Shift Leader to guide restaurant operations and lead a team in a fast-paced environment. You will drive hospitality, food quality, and operational excellence while delivering exceptional guest experiences during every shift.

This role offers opportunities for career growth toward General Manager within two years, with a focus on leadership, accountability, and teamwork across busy service periods. Join a team committed to healthier communities through real food.

Qualifications

• 1+ year of experience in a Shift Leader or Supervisor role.
• Experience in fast-paced environments - restaurant, retail, or hospitality.
• Ability to coordinate multiple tasks while maintaining operational standards.

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard.
• Keep service running smoothly by managing pace, priorities, and execution across the floor.
• Jump in on any station as needed, modeling strong performance and teamwork in real time.
• Coach and support team members to elevate service, food quality, and operational standards.
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift.
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments.

Skills

Leadership experience

Hospitality focus

Team motivation

Operational excellence

Communication

Job description

Sweetgreen is seeking a Shift Leader to guide restaurant operations and lead a team in a fast-paced environment. You will drive hospitality, food quality, and operational excellence while delivering exceptional guest experiences during every shift.

This role offers opportunities for career growth toward General Manager within two years, with a focus on leadership, accountability, and teamwork across busy service periods. Join a team committed to healthier communities through real food.