Shift Leader — Flexible Scheduling & Growth Path

Tropical Management Holdings, Inc.; Woodhaven (MI); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Training and growth

Employee discounts

Benefits package with 401k

Job summary

Tropical Management Holdings, Inc. Woodhaven, MI is seeking a Shift Leader to guide crew, ensure guest satisfaction, and keep cafe operations running smoothly across each shift.

You’ll lead by example in a fast-paced environment and help maintain a clean, efficient workspace. The role offers competitive pay of $14–$16 per hour plus tips, flexible scheduling, and opportunities for growth through internal promotion.

Qualifications

• Motivated team players with energy and a positive attitude.
• Excellent communicators who connect with guests and coworkers.
• Customer‑service minded individuals focused on delivering a great experience.
• Strong coaching ability to guide and motivate team members.
• Reliable and punctual with dependable work habits.
• Comfortable standing and walking throughout shifts.

Responsibilities

• Lead, support, and motivate crew during your shift.
• Deliver friendly, accurate, and efficient customer service.
• Prepare smoothies and food items following brand standards.
• Maintain a clean, safe café environment and comply with food safety guidelines.
• Monitor inventory and assist with restocking and organization.
• Execute opening and closing procedures with consistency.
• Provide real‑time coaching and assist training new team members.
• Promote an upbeat, hospitality‑driven atmosphere.

Skills

Leadership

Customer service

Communication

Coaching

Reliability

Stamina

Flexible scheduling

Legally authorized to work

Job description

Tropical Management Holdings, Inc. Woodhaven, MI is seeking a Shift Leader to guide crew, ensure guest satisfaction, and keep cafe operations running smoothly across each shift.

You’ll lead by example in a fast-paced environment and help maintain a clean, efficient workspace. The role offers competitive pay of $14–$16 per hour plus tips, flexible scheduling, and opportunities for growth through internal promotion.