Shift Leader - Fast-Pace Café, Flexible Scheduling & Tips

Tropical Management Holdings, Inc.; Taylor (MI); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Competitive hourly pay

Paid training

Team rewards

Exclusive discounts

Medical, dental and vision insurance

401(k) with 4% company match

Job summary

Tropical Management Holdings, Inc. Taylor, MI is seeking a Shift Leader to guide and support crew, elevate the guest experience, and ensure smooth operations on each shift. This role offers growth pathways in a fast-paced, upbeat environment.

The ideal candidate will lead by example, communicate effectively with guests and coworkers, and maintain a clean, safe cafe. Training is provided, with opportunities for advancement and a competitive hourly pay rate.

Qualifications

• Motivated team players with energy and initiative.
• Excellent communicators who connect easily with guests and coworkers.
• Customer-service minded individuals who take pride in delivering a great experience.
• Strong coaching ability to guide and motivate team members.

Responsibilities

• Lead, support, and motivate crew members throughout your shift.
• Deliver friendly, accurate, and efficient customer service.
• Prepare smoothies and food items following recipes and brand standards.
• Maintain a clean and safe café environment, ensuring full compliance with food safety guidelines.
• Monitor inventory levels and assist with restocking and organization.
• Execute opening and closing procedures with consistency and accuracy.
• Provide real-time coaching and assist with training new team members.
• Promote an upbeat, hospitality-driven atmosphere where team members feel supported.

Skills

Motivated team players

Excellent communicators

Customer service minded

Strong coaching ability

Reliable and punctual

Flexible scheduling

Legally authorized to work

Leadership experience

Job description

Tropical Management Holdings, Inc. Taylor, MI is seeking a Shift Leader to guide and support crew, elevate the guest experience, and ensure smooth operations on each shift. This role offers growth pathways in a fast-paced, upbeat environment.

The ideal candidate will lead by example, communicate effectively with guests and coworkers, and maintain a clean, safe cafe. Training is provided, with opportunities for advancement and a competitive hourly pay rate.