Shift Leader - Flexible Scheduling, Growth & Team Impact

Tropical Management Holdings, Inc.; Westland (MI); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid training

Discounts

Job summary

Tropical Management Holdings, Inc. in Westland, Michigan, is seeking a Shift Leader for SERVE Hospitality Group’s Tropical Smoothie Cafe.

You will lead a crew, ensure fast, friendly service, prepare items, and maintain a clean, safe cafe. Training is provided, with opportunities for growth and a competitive $14–$16 per hour plus tips.

Benefits include paid training, flexible scheduling, and a rewards program designed for team members.

Qualifications

• Experience in quick-service or leadership preferred, but training provided.
• Legally authorized to work in the United States.

Responsibilities

• Lead and motivate crew members during your shift.
• Deliver friendly, accurate, and efficient service.
• Prepare smoothies and items following brand standards.
• Maintain a clean, safe cafe environment and food-safety compliance.
• Monitor inventory and assist with restocking and organization.
• Execute opening and closing procedures with consistency.
• Provide real-time coaching and train new team members.
• Foster a positive, hospitality-driven atmosphere.

Skills

Leadership

Customer service

Communication

Coaching

Reliability

Punctuality

Flexibility

Team player

Job description

Tropical Management Holdings, Inc. in Westland, Michigan, is seeking a Shift Leader for SERVE Hospitality Group’s Tropical Smoothie Cafe.

You will lead a crew, ensure fast, friendly service, prepare items, and maintain a clean, safe cafe. Training is provided, with opportunities for growth and a competitive $14–$16 per hour plus tips.

Benefits include paid training, flexible scheduling, and a rewards program designed for team members.