Shift Leader: Flexible Scheduling, Growth & Tips

Tropical Management Holdings, Inc.; Dearborn Heights (MI); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Training provided

Benefits package

401(k) with company match

Job summary

Tropical Management Holdings, Inc. Dearborn Heights, Michigan invites applicants for a Shift Leader role at the Tropical Smoothie Cafe site. You will lead crew, ensure fast, friendly service, and uphold brand standards in a bustling, guest-focused setting.

Expect thorough training, opportunities for advancement, and a supportive, team-driven culture as you mentor staff and drive consistent, high-quality guest experiences on every shift.

Qualifications

• Leadership and coaching ability are valued for guiding crew on shift.
• Excellent communication with guests and team is required.
• Flexible availability including evenings and weekends is preferred.
• Legally authorized to work under State and Federal guidelines.
• Prior quick-service or leadership experience is a plus, training provided.

Responsibilities

• Lead, support, and motivate crew members throughout your shift.
• Deliver friendly, accurate, and efficient customer service.
• Prepare smoothies and food items following recipes and brand standards.
• Maintain a clean and safe café environment, ensuring full compliance with food safety guidelines.
• Monitor inventory levels and assist with restocking and organization.
• Execute opening and closing procedures with consistency and accuracy.
• Provide real-time coaching and assist with training new team members.
• Promote an upbeat, hospitality-driven atmosphere where team members feel supported.

Skills

Leadership

Customer service

Communication

Coaching

Team player

Flexible scheduling

Reliability

Job description

Tropical Management Holdings, Inc. Dearborn Heights, Michigan invites applicants for a Shift Leader role at the Tropical Smoothie Cafe site. You will lead crew, ensure fast, friendly service, and uphold brand standards in a bustling, guest-focused setting.

Expect thorough training, opportunities for advancement, and a supportive, team-driven culture as you mentor staff and drive consistent, high-quality guest experiences on every shift.