Shift Leader — Fast-Paced Café, Growth & Flexible Hours

Tropical Management Holdings, Inc.; Birmingham (MI); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Career growth

Training & rewards

Discounts

401(k) with match

Job summary

Tropical Management Holdings, Inc. is seeking a Shift Leader at our Birmingham, MI location. You will guide and support crew, elevate guest experiences, and ensure smooth operations across shifts in a fast-paced café environment.

Ideal candidates show leadership, strong communication, and a customer‑first mindset. Training is provided, with opportunities for growth and a competitive hourly wage plus tips.

Qualifications

• Leadership qualities with energy and initiative.
• Excellent communication with guests and coworkers.
• Customer-service minded with pride in guest experience.
• Strong coaching ability to guide team members.
• Reliable and punctual with good work habits.
• Able to stand and walk during shifts.
• Flexible scheduling including evenings and weekends.
• Legally authorized to work in the United States.
• Quick-service or leadership experience preferred; training provided.

Responsibilities

• Lead, support, and motivate crew members throughout your shift.
• Deliver friendly, accurate, and efficient customer service.
• Prepare smoothies and food items following recipes and brand standards.
• Maintain a clean and safe cafe environment, complying with food safety guidelines.
• Monitor inventory levels and assist with restocking and organization.
• Execute opening and closing procedures with consistency and accuracy.
• Provide real‑time coaching and train new team members.
• Promote an upbeat, hospitality‑driven atmosphere.

Skills

Leadership

Customer service

Communication

Coaching

Reliability

Punctuality

Flexible scheduling

Job description

Tropical Management Holdings, Inc. is seeking a Shift Leader at our Birmingham, MI location. You will guide and support crew, elevate guest experiences, and ensure smooth operations across shifts in a fast-paced café environment.

Ideal candidates show leadership, strong communication, and a customer‑first mindset. Training is provided, with opportunities for growth and a competitive hourly wage plus tips.