Shift Leader - Fast-Paced Smoothie Café, Flexible Hours

Tropical Management Holdings, Inc.; Allen Park (MI); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Paid training

Team discounts

Medical, dental, vision insurance

401(k) with company match

Job summary

Tropical Management Holdings, Inc. in Allen Park, MI, is seeking a Shift Leader for SERVE Hospitality Group. You will guide crew, elevate guest experience, and ensure smooth, efficient operations across every shift in a fast-paced cafe setting.

We offer competitive hourly pay of 14–16 USD plus tips, flexible scheduling, paid training, opportunities for growth, and SERVE benefits including medical, dental, and vision insurance with a 401(k) plan. Join a vibrant, hospitality-driven team.

Qualifications

• Motivated team players with energy and a positive attitude.
• Excellent communicators who connect with guests and coworkers.
• Customer-service minded individuals delivering great experiences.
• Strong coaching ability to guide and motivate team members.
• Reliable and punctual with dependable work habits.
• Able to stand and walk throughout shifts.
• Flexible scheduling including evenings and weekends.
• Legally authorized to work under state and federal guidelines.
• Leadership experience preferred; training provided.

Responsibilities

• Lead, support, and motivate crew during shifts.
• Deliver friendly, accurate, efficient customer service.
• Prepare smoothies and food following recipes and brand standards.
• Maintain a clean, safe cafe environment and food safety compliance.
• Monitor inventory and assist with restocking.
• Execute opening and closing procedures with accuracy.
• Provide real-time coaching and training for new team members.
• Promote an upbeat, hospitality-driven atmosphere.

Skills

Motivated team players

Excellent communicators

Customer-service minded

Strong coaching ability

Reliable and punctual

Active and on-foot

Flexible scheduling

Legally authorized to work

Leadership experience

Job description

Tropical Management Holdings, Inc. in Allen Park, MI, is seeking a Shift Leader for SERVE Hospitality Group. You will guide crew, elevate guest experience, and ensure smooth, efficient operations across every shift in a fast-paced cafe setting.

We offer competitive hourly pay of 14–16 USD plus tips, flexible scheduling, paid training, opportunities for growth, and SERVE benefits including medical, dental, and vision insurance with a 401(k) plan. Join a vibrant, hospitality-driven team.