Shift Leader - Flexible Schedule & Career Growth

Potbelly; Park Ridge (IL); On-site; USD 24,000 - 25,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

401(k) with company match

Paid Time Off

Flexible Work Schedule

Employee Assistance Program

Job summary

Potbelly Sandwich Shop in Park Ridge, IL is seeking a part-time Shift Leader to manage shifts, lead a team, and ensure food quality and exceptional customer service in a fast-paced environment.

You will oversee daily operations, handle cash, maintain safety standards, and drive sales while supporting a positive guest experience. The role requires 1 year of supervisory experience and a food safety certification.

Qualifications

• Minimum of 1 year supervisory experience in a restaurant or retail environment preferred.
• Must pass and obtain a Food Safety Certification within state requirements.
• Strong written and verbal communication skills.

Responsibilities

• Lead team members on shifts, including efficient assignment of tasks while providing feedback.
• Ensure all security procedures are followed.
• Ensure back-of-the-house procedural standards are met.
• Count drawers and follow proper daily cash handling procedures.
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently.
• Comply with health and safety standards for food, cleanliness and safety.
• Restock food line, chips and cooler.
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.
• Operate cash register: handle, balance and follow all cash handling procedures.
• Effectively handle customer complaints/issues.
• Other duties as assigned

Skills

Supervisory experience

Food safety certification

Customer service

Communication skills

Job description

Potbelly Sandwich Shop in Park Ridge, IL is seeking a part-time Shift Leader to manage shifts, lead a team, and ensure food quality and exceptional customer service in a fast-paced environment.

You will oversee daily operations, handle cash, maintain safety standards, and drive sales while supporting a positive guest experience. The role requires 1 year of supervisory experience and a food safety certification.