Shift Lead — Fast-Paced Café, Flexible Schedule

Potbelly; Northfield Township (IL); Presencial; USD 24.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental & Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

FSA and HSA with Employer Contribution

Commuter Benefit Program

401(k) with company match

Employee Assistance Program

Paid Time Off

Discount Program

Flexible Work Schedule

Career growth opportunities

Competitive pay

Descripción de la vacante

Potbelly Sandwich Works in Northbrook, IL is seeking a Shift Leader to lead team members on shifts, ensure quality and safety, and manage cash handling and customer issues in a fast-paced environment.

Applicants must be 18+, have supervisory experience in food service or retail, and obtain a Food Safety Certification. The role offers part-time hours across day, afternoon, and night shifts with a focus on teamwork and guest satisfaction.

Formación

• 18+ years old and eligible to work in the U.S.
• Minimum 1 year supervisory experience in a restaurant or retail environment
• Must pass and obtain a Food Safety Certification
• Friendly, customer-first mindset and strong communication skills
• Ability to thrive in a fast-paced, energetic environment
• Able to manage allergens (peanuts, dairy, eggs, gluten, soy, seafood, shellfish)
• Able to stand/walk 8–9 hours; lift up to 50 lbs occasionally

Responsabilidades

• Lead team members on shifts and assign tasks with feedback
• Follow security procedures and back-of-house standards
• Count drawers and handle cash procedures
• Prepare finished products efficiently (sandwiches, salads, soups, etc.)
• Ensure health and safety, cleanliness, and sanitation
• Restock food line, chips, and coolers
• Clean tables, counters, floors, bathrooms, and utensils
• Operate cash register and balance cash receipts
• Handle customer complaints/issues effectively
• Perform other duties as assigned

Conocimientos

Supervisory experience

Food safety

Communication skills

Problem solving

Customer service mindset

Kitchen environment comfort

Allergen awareness

Stamina for long shifts

Physical lifting ability

Descripción del empleo

Potbelly Sandwich Works in Northbrook, IL is seeking a Shift Leader to lead team members on shifts, ensure quality and safety, and manage cash handling and customer issues in a fast-paced environment.

Applicants must be 18+, have supervisory experience in food service or retail, and obtain a Food Safety Certification. The role offers part-time hours across day, afternoon, and night shifts with a focus on teamwork and guest satisfaction.