Shift Leader: Fast-Paced Restaurant Team Lead

Potbelly; Crystal Lake (IL); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

401(k) with company match

Paid Time Off

Flexible Work Schedule

Employee Assistance Program

Commuter Benefit

Job summary

Potbelly Sandwich Shop is seeking a Shift Leader for a part-time role in Crystal Lake, IL. You will lead shift teams, manage tasks, ensure product quality and customer service, and help control costs during each shift.

The position requires at least 1 year of supervisory experience in a restaurant or retail environment and state food safety certification. Competitive benefits and a flexible schedule are offered.

Qualifications

• Minimum 1 year supervisory experience in a restaurant or retail environment.
• Pass and maintain state Food Safety requirements and obtain Food Safety Certification.

Responsibilities

• Lead team members on shifts, assign tasks, and provide feedback.
• Maintain security and back-of-house procedural standards.
• Count drawers and handle cash; restock and keep areas clean.
• Prepare quality finished products and ensure health and safety standards.
• Handle customer questions and resolve issues; assist as needed.

Skills

Leadership

Customer service

Communication

Food safety

Problem solving

Team collaboration

Job description

Potbelly Sandwich Shop is seeking a Shift Leader for a part-time role in Crystal Lake, IL. You will lead shift teams, manage tasks, ensure product quality and customer service, and help control costs during each shift.

The position requires at least 1 year of supervisory experience in a restaurant or retail environment and state food safety certification. Competitive benefits and a flexible schedule are offered.