Shift Leader — Flexible Hours & Guest Delight

Serramonte Center: CA261/CB105108; Daly City (CA); Hybrid; USD 22,000 - 33,000; Full time

Benefits offered by this job

Opening/closing responsibilities

Flexible scheduling

Free on-duty shift meals

Training and development opportunities

Free uniforms

Health insurance

Life insurance

401(k)

Job summary

Auntie Anne’s & Cinnabon in Daly City, CA is seeking a Shift Manager to lead the team during your shift, uphold quality, service, cleanliness, and safety, and ensure guests leave happy.

As a hands-on leader, you’ll motivate staff, handle guest concerns, assist with opening/closing, and help maintain product standards for both brands. Flexible hours and growth opportunities are available.

Qualifications

• 18 years or older
• 3–6 months of first-line supervisory experience preferred
• Flexible availability, including evenings, weekends, and holidays
• TB clearance required (if applicable by location)
• 0–1 year of food service, bakery, or retail experience
• Ability to stand, bend, lift, and stay active during shift
• Comfortable in warm/cold environments (ovens, prep areas, walk-ins)
• Basic math and computer skills (POS, tablet, smartphone)
• Food handler certification (current or obtained within 30 days of hire)
• High school diploma or equivalent experience

Responsibilities

• Lead the team and serve as the go-to leader during your shift
• Maintain high standards for product quality, service, cleanliness, and food safety
• Motivate and coach team members to deliver excellent guest experiences
• Handle challenges confidently—from team needs to guest concerns
• Support operations for both Auntie Anne’s and Cinnabon products and standards
• Know when to elevate issues to store leadership
• Assist with opening and closing procedures, cash handling, and inventory management

Skills

Leadership

Customer service

Cash handling

Food service

Education

High school diploma or equivalent

Tools

Microsoft Office

POS systems

Job description

Auntie Anne’s & Cinnabon in Daly City, CA is seeking a Shift Manager to lead the team during your shift, uphold quality, service, cleanliness, and safety, and ensure guests leave happy.

As a hands-on leader, you’ll motivate staff, handle guest concerns, assist with opening/closing, and help maintain product standards for both brands. Flexible hours and growth opportunities are available.