Shift Leader – Flexible Hours, Promotion From Within

Auntie Anne's, Inc.; Lancaster (Lancaster County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

401(k) with Match

Flexible Hours

Discounted Meals

Free Wellness Services

Gym Membership Discounts

Job summary

Auntie Anne's, Inc. is seeking a Shift Manager to lead the store in the absence of the Manager or Assistant Manager. You will supervise Crew Members, coordinate breaks, and ensure smooth shift operations while upholding company policies and safety standards.

Responsibilities include monitoring product quality, handling cash procedures, and addressing customer needs. A strong focus on service, teamwork, and reliable attendance is required for success.

Qualifications

• Must display leadership, communication, and organization skills.
• Must be 18 years of age and have dependable transportation.
• Basic math skills and ability to operate a calculator.

Responsibilities

• Direct and coordinate Crew Members and supervise shift operations.
• Ensure opening/closing procedures and cash handling are performed accurately.
• Monitor product quality, customer service, and adherence to procedures; address issues.
• Respond to customer needs and resolve complaints while maintaining safety and compliance.

Skills

Leadership

Communication

Interpersonal relations

Organization

Job description

Auntie Anne's, Inc. is seeking a Shift Manager to lead the store in the absence of the Manager or Assistant Manager. You will supervise Crew Members, coordinate breaks, and ensure smooth shift operations while upholding company policies and safety standards.

Responsibilities include monitoring product quality, handling cash procedures, and addressing customer needs. A strong focus on service, teamwork, and reliable attendance is required for success.