Shift Leader: Inspire a Fast-Paced Bakery Team

Auntie Anne's/Cinnabon/Jamba Juice/Carvel; Rockford (IL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Free on-duty shift meals

Employee discounts

Paid training and leadership develop.

Advancement opportunities

Background check may be required

Free uniforms

Job summary

Cinnabon is seeking a Shift Manager to lead daily bakery operations, coach the team, and ensure exceptional guest experiences. You will oversee opening/closing, maintain product quality and cleanliness, and manage cash at the register while upholding safety standards and brand guidelines.

Ideal candidates have 1+ year in food service or hospitality, strong communication and leadership skills, and a reliable, punctual work ethic. Flexible schedule and full-time hours offered.

Qualifications

• Experience in food service or retail preferred.
• Ability to coach and lead a team.
• Strong guest service orientation.

Responsibilities

• Lead shifts and provide direction, coaching, and support to team members.
• Deliver friendly, energetic guest service.
• Prepare, bake, and serve Cinnabon products per brand standards.
• Ensure food safety, quality, and cleanliness are maintained.
• Operate registers and handle cash transactions accurately.
• Address guest concerns professionally and resolve issues promptly.
• Support training and development of team members.
• Follow all policies, procedures, and brand standards.

Education

High school diploma or equivalent

Food Handler Certification

Tools

POS systems

Job description

Cinnabon is seeking a Shift Manager to lead daily bakery operations, coach the team, and ensure exceptional guest experiences. You will oversee opening/closing, maintain product quality and cleanliness, and manage cash at the register while upholding safety standards and brand guidelines.

Ideal candidates have 1+ year in food service or hospitality, strong communication and leadership skills, and a reliable, punctual work ethic. Flexible schedule and full-time hours offered.