Shift Leader — Fast-Paced Team Coach & Guest Experience

Harri; Silverthorne (CO); On-site; USD 22,000 - 30,000; Full time

Job summary

Jersey Mike’s in Colorado seeks a Shift Leader to support store management, coach a small crew, and ensure high standards of food quality and customer service. You’ll handle cash, follow training programs, and help develop teammates while maintaining a clean, welcoming environment.

The role emphasizes leading by example, strict adherence to policies, and contributing to sales through strong teamwork and urgency in a fast-paced setting.

Qualifications

• Education: High school degree or equivalent.
• 1 year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler.

Responsibilities

• Coach staff to deliver amazing customer service.
• Produce high quality food.
• Deliver the Jersey Mike’s experience.
• Cash handling.
• Follow the Learning Management System Training Program.
• Develop others for career growth.
• Enforce policies and procedures.
• Participate in local and national marketing initiatives.
• Build sales.
• Maintain cleanliness and proper sanitation.

Skills

Customer service

Team leadership

Food safety

Communication

Time management

Education

High school diploma or equivalent

Tools

Serve Safe Certification

Job description

Jersey Mike’s in Colorado seeks a Shift Leader to support store management, coach a small crew, and ensure high standards of food quality and customer service. You’ll handle cash, follow training programs, and help develop teammates while maintaining a clean, welcoming environment.

The role emphasizes leading by example, strict adherence to policies, and contributing to sales through strong teamwork and urgency in a fast-paced setting.