Shift Leader: Fast-Paced Food Team Lead

potbelly; San Antonio (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental & Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

FSA and HSA with Employer Contribution

Commuter Benefit Program

Retirement Savings 401(k) with company

Employee Assistance Program

Paid Time Off

Discount Program

Flexible Work Schedule

Career growth opportunities

Job summary

Potbelly Sandwich Shop is seeking a Shift Leader to manage a fast-paced restaurant team in Texas. You will lead shifts, supervise associates, ensure food safety standards, and uphold the Potbelly values while driving quality and customer service.

Requirements include at least 1 year of supervisory experience in a restaurant or retail setting and the ability to obtain state-mandated Food Safety Certification. Excellent communication and problem-solving skills are essential.

Qualifications

• Minimum of 1 year supervisory experience in a restaurant or retail environment preferred.
• Must meet and maintain all Food Safety requirements within your state and obtain a Food Safety Certification.

Responsibilities

• Lead team members on shifts, including efficient assignment of tasks while providing feedback.
• Ensure all security procedures are followed.
• Ensure back-of-the-house procedural standards are met.
• Count drawers and follow proper daily cash handling procedures.
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently.
• Comply with health and safety standards for food, cleanliness and safety.
• Restock food line, chips and cooler.
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.
• Operate cash register: handle, balance and follow all cash handling procedures.
• Effectively handle customer complaints/issues.
• Other duties as assigned

Skills

Supervisory experience

Food safety

Customer service

Communication skills

Problem solving

Job description

Potbelly Sandwich Shop is seeking a Shift Leader to manage a fast-paced restaurant team in Texas. You will lead shifts, supervise associates, ensure food safety standards, and uphold the Potbelly values while driving quality and customer service.

Requirements include at least 1 year of supervisory experience in a restaurant or retail setting and the ability to obtain state-mandated Food Safety Certification. Excellent communication and problem-solving skills are essential.