Shift Leader - Fast-Paced Food Team, Growth & Benefits

Potbelly Sandwich Works; Bolingbrook (IL); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

401(k) matching

Employee Assistance Program

Paid Time Off

Discount Program

Flexible Schedule

Career Growth

Commuter Benefits

FSA/HSA with Employer Contribution

Job summary

Potbelly Sandwich Works in Bolingbrook, IL is hiring a Shift Leader to guide a fast-paced team and ensure top-tier product quality and customer service. The role emphasizes leadership, training, and operational excellence in a busy restaurant setting.

You will lead by example, maintain safety standards, and drive sales while controlling costs. The position offers growth opportunities in a welcoming environment with a focus on teamwork and guest satisfaction.

Qualifications

• Minimum 1 year supervisory experience in a restaurant or retail environment preferred.
• Must meet all Food Safety requirements and obtain Food Safety Certification.
• Friendly, customer-first mindset with ability to thrive in a fast-paced environment.
• Strong written and verbal communication skills.
• Able to manage allergens and stand/walk for long periods.
• Able to lift up to 50 pounds occasionally.

Responsibilities

• Lead team members on shifts and assign tasks effectively.
• Ensure security procedures and back-of-house standards are followed.
• Handle cash and balance drawers according to procedures.
• Prepare finished products including sandwiches, salads, soups, and desserts.
• Maintain health, safety, and cleanliness standards across the venue.
• Restock food lines and restocking supplies as needed.
• Respond to customer inquiries and resolve complaints promptly.
• Perform other duties as assigned.

Skills

18+ age

Supervisory experience

Food safety certification

Customer service

Communication skills

Problem solving

Stamina for kitchen

Allergen awareness

Physical strength

Job description

Potbelly Sandwich Works in Bolingbrook, IL is hiring a Shift Leader to guide a fast-paced team and ensure top-tier product quality and customer service. The role emphasizes leadership, training, and operational excellence in a busy restaurant setting.

You will lead by example, maintain safety standards, and drive sales while controlling costs. The position offers growth opportunities in a welcoming environment with a focus on teamwork and guest satisfaction.