Shift Leader - Fast-Paced Food Service, Career Growth

Potbelly Sandwich Works; Fishers (IN); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

FSA and HSA with Employer Contribution

Commuter Benefit Program

Retirement Savings 401(k) with company

Employee Assistance Program

Paid Time Off

Discount Program

Flexible Work Schedule

Career growth opportunities

Job summary

Potbelly Sandwich Shop in Indiana is seeking a friendly, outgoing shift leader to join our fast-paced team. You will lead team members on shifts, ensure security and kitchen standards, and handle cash and customer concerns.

This role requires 1 year of supervisory experience in a restaurant or retail setting and a Food Safety Certification. You will work in a bustling kitchen, manage allergens, and uphold health and safety standards.

Qualifications

• You are at least 18 years of age.
• A minimum of 1 year supervisory experience in a restaurant or retail environment preferred.
• You meet all Food Safety requirements within your state. You must pass and obtain a Food Safety Certification.
• A friendly, customer-first mindset with the ability to thrive in a fast-paced, energetic environment.
• Strong written and verbal communication skills.
• You enjoy problem-solving.
• Comfortable working in a bustling kitchen environment (knife skills are a big plus!).
• You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
• You're able to stand/walk for 8-9 hours or as needed.
• you’re able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
• Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.

Responsibilities

• Lead team members on shifts, including efficient assignment of tasks while providing feedback.
• Ensure all security procedures are followed.
• Ensure back-of-the-house procedural standards are met.
• Count drawers and follow proper daily cash handling procedures.
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently.
• Comply with health and safety standards for food, cleanliness and safety.
• Restock food line, chips and cooler.
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.
• Operate cash register: handle, balance and follow all cash handling procedures.
• Effectively handle customer complaints/issues.
• Other duties as assigned

Skills

Supervisory experience

Customer service

Communication skills

Problem solving

Food safety

Stamina for shifts

Job description

Potbelly Sandwich Shop in Indiana is seeking a friendly, outgoing shift leader to join our fast-paced team. You will lead team members on shifts, ensure security and kitchen standards, and handle cash and customer concerns.

This role requires 1 year of supervisory experience in a restaurant or retail setting and a Food Safety Certification. You will work in a bustling kitchen, manage allergens, and uphold health and safety standards.