Shift Leader — Fast-Paced Café Lead

Tropical Management Holdings, Inc.; Adrian (MI); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Paid training

Team rewards

Exclusive discounts

Medical insurance

Dental insurance

Vision insurance

401(k) with 4% match

Job summary

SERVE Hospitality Group in Adrian, MI is seeking a Shift Leader to guide crew, elevate the guest experience, and ensure smooth, efficient operations across each shift. You’ll lead by example in a fast-paced, upbeat environment, receive thorough training, and have opportunities for internal growth.

The role offers $14–$16 per hour plus tips, with a benefits package and paid training. Join a team that values hospitality, teamwork, and reliability.

Qualifications

• Leadership and coaching abilities are required.
• Excellent communicators with guests and coworkers.
• Customer-service minded individuals who take pride in delivering a great experience.
• Flexible with scheduling, including evenings and weekends.
• Legally authorized to work under State and Federal guidelines.
• Quick-service or leadership experience preferred, but training provided.

Responsibilities

• Lead, support, and motivate crew members throughout your shift.
• Deliver friendly, accurate, and efficient customer service.
• Prepare smoothies and food items following recipes and brand standards.
• Maintain a clean and safe café environment, ensuring full compliance with food safety guidelines.
• Monitor inventory levels and assist with restocking and organization.
• Execute opening and closing procedures with consistency and accuracy.
• Provide real-time coaching and assist with training new team members.
• Promote an upbeat, hospitality-driven atmosphere where team members feel supported.

Skills

Leadership

Customer service

Communication

Reliability

Punctuality

Flexibility

Teamwork

Food service

Job description

SERVE Hospitality Group in Adrian, MI is seeking a Shift Leader to guide crew, elevate the guest experience, and ensure smooth, efficient operations across each shift. You’ll lead by example in a fast-paced, upbeat environment, receive thorough training, and have opportunities for internal growth.

The role offers $14–$16 per hour plus tips, with a benefits package and paid training. Join a team that values hospitality, teamwork, and reliability.