Shift Leader - Fast-Paced Café, Growth & Benefits

Potbelly; Cypress (TX); On-site; USD 20,319 - 21,008; Part time

Benefits offered by this job

Competitive pay

Medical Insurance

Dental Insurance

Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

FSA/HSA

Commuter Benefit

401(k) with company match

Employee Assistance Program

Paid Time Off

Discount Program

Flexible Work Schedule

Career growth opportunities

Job summary

Potbelly Sandwich Works in Cypress, TX is looking for a Shift Leader to guide a fast‑paced team and ensure top‑notch product quality and guest service. This part‑time role offers hourly pay between $14.75 and $15.25 with digital tips.

Ideal candidates have at least 1 year of supervisory restaurant or retail experience, must pass Food Safety Certification, and bring a friendly, customer‑first attitude with strong communication skills. You’ll lead shifts and manage tasks while controlling costs.

Qualifications

• 1 year supervisory experience in a restaurant or retail environment.
• Must pass Food Safety Certification and meet state requirements.
• Strong written and verbal communication skills.
• Customer-first mindset for a fast-paced setting.
• Ability to problem-solve and adapt in a bustling kitchen.

Responsibilities

• Lead team members on shifts and assign tasks with feedback.
• Ensure security procedures and back-of-house standards are followed.
• Count drawers and handle cash procedures.
• Prepare quality finished products and maintain health/safety standards.
• Restock food line and maintain clean dining areas.
• Operate cash register and handle customer issues.
• Other duties as assigned.

Skills

Supervisory experience

Food Safety certification

Customer-first mindset

Written and verbal communication

Problem solving

Stamina to stand 8-9 hours

Job description

Potbelly Sandwich Works in Cypress, TX is looking for a Shift Leader to guide a fast‑paced team and ensure top‑notch product quality and guest service. This part‑time role offers hourly pay between $14.75 and $15.25 with digital tips.

Ideal candidates have at least 1 year of supervisory restaurant or retail experience, must pass Food Safety Certification, and bring a friendly, customer‑first attitude with strong communication skills. You’ll lead shifts and manage tasks while controlling costs.