Shift Leader — Fast-Casual Team Captain (Free Tacos)

Velvet Taco, Inc.; Atlanta (GA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Excellent Pay

Paid Time Off accrued, starting with 1

Health Benefits offered for FT and PT

Commuter Benefits

Laid Back Uniform & Cool Swag

FREE Tacos!

Kick Ass Culture

Tattoo sponsorship by CEO

Job summary

Velvet Taco, Interlock - Atlanta, GA 30318 is seeking a Shift Leader to lead hourly team members, greet guests, and ensure orders are prepared to Velvet Taco standards.

The role requires at least 2 years of supervisory restaurant experience, 21+ years old, and the ability to work nights/weekends. You will handle cash, support inventory, and uphold food safety while delivering exceptional guest service.

Qualifications

• 2 years of experience as a Shift Leader/Supervisor in a Restaurant Environment.
• Ability to work nights, weekends, and holidays depending on Restaurant needs.
• Must be 21 years of age or older.
• Must be able to lift up to 25 pounds on a regular basis.

Responsibilities

• Manages the Hourly Team Members and interacts with Guests in a friendly, professional, and responsive way.
• Executes opening, mid, and closing duties daily following Velvet Taco’s standard procedures and recipe guidelines.
• Skilled at handling Guest concerns and guiding them toward a positive resolution.
• Adept at cash-handling, setting up POS drawers, performing comps and voids, and managing deposits during the shift.
• Presents self as a leader among the Team Members and one that motivates others to follow procedures, work with a sense of urgency, and ensure a positive Guest experience
• Skilled at de‑escalating issues between Team Members, making everyone feel heard.
• Supports Management with the inventory process.
• Always keeps food safety a high priority during the shift by performing line checks, checking shelf storage and expiration dates for prepped food, and keeping the restaurant clean and in order.
• Manages the daily prep list and signs off on all prepped items to ensure adherence to our specifications and flavor profiles.
• It is a role model when it comes to maintaining an environment that is safe for our Team Members & Guests by enforcing the use of cut gloves, keeping floors clean and dry, and removing any obstacles that may prevent a work or dining space.
• Communicates and delivers a friendly, welcoming, exceptional guest experience.
• Embraces feedback, is eager to learn, and takes accountability for their actions.
• Proficient in a fast-paced environment and manages time effectively.
• Is comfortable in all areas of the restaurant as it relates to culinary, hospitality, and Guest interaction

Skills

Leadership

Customer service

Cash handling

Food safety

Team coordination

Conflict de-escalation

Inventory support

Education

Food Handler's Certification

Alcoholic Beverage Service Certification

Tools

POS system

Job description

Velvet Taco, Interlock - Atlanta, GA 30318 is seeking a Shift Leader to lead hourly team members, greet guests, and ensure orders are prepared to Velvet Taco standards.

The role requires at least 2 years of supervisory restaurant experience, 21+ years old, and the ability to work nights/weekends. You will handle cash, support inventory, and uphold food safety while delivering exceptional guest service.