Shift Leader: Lead a Relentless Team, Great Guest Experience

Velvet-Taco; Nashville (TN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Excellent Pay

Paid Time Off

Health Benefits

Commuter Benefits

Free Tacos

Casual Uniform & Swag

Tattoo Reimbursement

Job summary

Velvet Taco is hiring a Shift Leader/Supervisor to manage hourly team members and ensure a friendly, efficient guest experience. You will lead opening, mid, and closing duties, de-escalate conflicts, and support inventory and food-safety processes in a fast-paced setting.

The role requires 2 years of restaurant leadership experience, ability to multitask during rush hours, and a commitment to hospitality. Expect a lively, tattoo-friendly culture with strong team camaraderie and growth

Qualifications

• 2 years of experience as a Shift Leader/Supervisor in a restaurant environment.
• Ability to work nights, weekends, and holidays as needed.
• Must maintain food safety standards and follow procedures.

Responsibilities

• Open, mid, and closing duties following standard procedures.
• Handle guest concerns and guide to positive resolutions.
• Cash-handling, set up POS drawers, and manage deposits during shifts.

Skills

Shift leadership

Guest service

Cash handling

Team motivation

Education

Food Handler's Certification

Alcoholic Beverage Service Certification

Tools

POS Systems

Job description

Velvet Taco is hiring a Shift Leader/Supervisor to manage hourly team members and ensure a friendly, efficient guest experience. You will lead opening, mid, and closing duties, de-escalate conflicts, and support inventory and food-safety processes in a fast-paced setting.

The role requires 2 years of restaurant leadership experience, ability to multitask during rush hours, and a commitment to hospitality. Expect a lively, tattoo-friendly culture with strong team camaraderie and growth