Shift Leader: Energize the Team, Delight Guests

Caribou Coffee; Fletcher (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Caribou Coffee in Fletcher, NC is looking for a Shift Leader to guide our cafe through each service with energy, consistency, and a guest-first mindset. You will partner with the General Manager to ensure brand standards, product quality, and inviting atmosphere during your shift.

The role emphasizes leadership, teamwork, clear floor communication, and keeping the team engaged to Make Fun Happen while driving smooth operations and guest connections.

Responsibilities

• Demonstrates mastery of every Team Member responsibility with confidence, enthusiasm, and excellence
• Leads shifts with an unwavering commitment to Make Fun Happen - keeping the team engaged, the energy up, and the shift on track
• Optimizes product sales while effectively managing waste and maintaining an inviting, well- executed coffeehouse environment
• Knows the day's deployment and the roles tied to it, communicating clearly on the floor to keep the shift moving
• Reads the needs of the team, anticipates the shift's competing priorities, and delegates objectives and tasks accordingly

Job description

Caribou Coffee in Fletcher, NC is looking for a Shift Leader to guide our cafe through each service with energy, consistency, and a guest-first mindset. You will partner with the General Manager to ensure brand standards, product quality, and inviting atmosphere during your shift.

The role emphasizes leadership, teamwork, clear floor communication, and keeping the team engaged to Make Fun Happen while driving smooth operations and guest connections.