Shift Leader: Build Team, Delight Guests

coffeeandbagelbrands; North Carolina; On-site; USD 24,000 - 33,000; Part time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee in Fletcher, NC is seeking a Shift Leader to support the General Manager in running the store. You will guide the team on brand standards, guest connections, and shift execution to deliver a high-quality experience.

You’ll lead with energy, coach teammates in real time, handle deposits and inventory, and help drive sales while controlling waste. Flexibility and leadership experience are essential for success.

Qualifications

• Minimum 6 months in a leadership role or trained to take Shift Leader duties.
• Must be at least 18 years of age.
• Flexible availability for scheduling needs.

Responsibilities

• Lead shifts with energy and ensure brand standards, guest connections and routines.
• Optimize product sales while managing waste and maintaining a welcoming store environment.
• Know the day’s deployment and clearly communicate roles to keep the shift moving.
• Read team needs, delegate objectives, and own the current shift to ensure smooth hand-offs.

Skills

Leadership

Team management

Customer service

Flexibility

Education

High school diploma or GED

Job description

Caribou Coffee in Fletcher, NC is seeking a Shift Leader to support the General Manager in running the store. You will guide the team on brand standards, guest connections, and shift execution to deliver a high-quality experience.

You’ll lead with energy, coach teammates in real time, handle deposits and inventory, and help drive sales while controlling waste. Flexibility and leadership experience are essential for success.