Shift Leader - Energize Team, Delight Guests

Dunkin' - Reedsburg; Reedsburg (WI); On-site; USD 21,000 - 25,000; Part time

Job summary

Dunkin' is hiring Shift Leaders to guide teams in a fast-paced Dunkin' shop. Lead by example, mentor crew members, and ensure excellent guest service with a focus on store standards. You’ll handle food prep, inventory, and cash, while upholding safety and quality at every step.

Join a supportive team that values reliability, communication, and a positive attitude. Must be 18+, fluent in English, and eligible to work in the U.S.

Qualifications

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team-first mindset and a passion for great coffee and customer service
• Must be at least 18 years of age
• You’re fluent in English and eligible to work in the U.S.

Responsibilities

• As a Shift Leader, you’ll be the go-to person during your shift, helping to lead by example and support your team in delivering top-notch guest service.
• Keep operations running smoothly - prepping food, managing inventory, or handling cash.
• Train and coach crew members to be their best.
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards.
• Step in for the manager when needed, help make key decisions.

Skills

Leadership experience

Communication skills

Multitasking

Flexibility

Job description

Dunkin' is hiring Shift Leaders to guide teams in a fast-paced Dunkin' shop. Lead by example, mentor crew members, and ensure excellent guest service with a focus on store standards. You’ll handle food prep, inventory, and cash, while upholding safety and quality at every step.

Join a supportive team that values reliability, communication, and a positive attitude. Must be 18+, fluent in English, and eligible to work in the U.S.