Shift Leader: Energize the Team & Guest Experience

Askar Brands; Boca Raton (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Dunkin' Donuts in the United States is seeking an energetic Shift Leader to help guide our restaurant team and deliver an exceptional guest experience. You will support the Restaurant Manager by overseeing daily operations, coaching team members, upholding brand standards, and ensuring shifts run smoothly.

Key duties include leading team members on shift, supporting scheduling, maintaining food safety, handling cash, and promoting a welcoming, fast, accurate service.

Qualifications

• Basic computer skills
• Fluent in spoken and written English
• Previous leadership experience in retail, restaurant or hospitality preferred.

Responsibilities

• Lead and motivate Team Members during each shift.
• Support Restaurant Manager in achieving operational and sales goals.
• Ensure food, beverage, and service standards are consistently met.
• Monitor cleanliness and overall restaurant appearance; manage inventory needs.
• Handle cash procedures and shift change communications.
• Assist with employee scheduling as assigned.

Skills

Basic computer skills

Fluent English

Leadership experience

Job description

Dunkin' Donuts in the United States is seeking an energetic Shift Leader to help guide our restaurant team and deliver an exceptional guest experience. You will support the Restaurant Manager by overseeing daily operations, coaching team members, upholding brand standards, and ensuring shifts run smoothly.

Key duties include leading team members on shift, supporting scheduling, maintaining food safety, handling cash, and promoting a welcoming, fast, accurate service.