Shift Leader: Lead a Fast-Paced Coffee Team

Dunkin' - DePere; Seymour (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Dunkin is seeking a Shift Leader to energize the team, ensure fast, friendly guest service, and uphold brand standards. You will help manage daily operations, coach crew members, and step in for the manager when needed.

Ideal candidates bring prior food service or retail experience, strong communication, and a flexible schedule. If you enjoy a fast-paced environment and delivering great coffee and service, this role offers growth within a Dunkin franchise.

Qualifications

• Experience in food service or retail (leadership experience a plus).
• Strong communication and guest-service focus.
• Ability to multitask in a fast-paced environment.
• Willingness to work flexible hours, including mornings, weekends and holidays.

Responsibilities

• Serve as the go-to person during the shift and support the team.
• Lead by example to deliver friendly, efficient guest service.
• Keep store operations running smoothly: food prep, inventory, cash handling.
• Coach and train crew members to perform at their best.
• Maintain a clean, safe, and welcoming storefront in line with brand standards.

Skills

Leadership

Customer service

Communication

Multitasking

Teamwork

Flexibility

Job description

Dunkin is seeking a Shift Leader to energize the team, ensure fast, friendly guest service, and uphold brand standards. You will help manage daily operations, coach crew members, and step in for the manager when needed.

Ideal candidates bring prior food service or retail experience, strong communication, and a flexible schedule. If you enjoy a fast-paced environment and delivering great coffee and service, this role offers growth within a Dunkin franchise.