Shift Leader: Drive Guest Experience & Smooth Operations

Harri; Fairfield (CA); On-site; USD 52,000 - 66,000; Full time

Job summary

Harri is seeking a Shift Manager to support the Restaurant General Manager, overseeing shift operations, guest service, and team leadership. This role requires certification and a strong focus on profitability, inventory control, and maintaining brand standards.

Multiple levels of progression exist, with requirements including ServSafe certification and ongoing training. The position emphasizes accountability, teamwork, and delivering excellent guest experiences during assigned shifts.

Qualifications

• Strong verbal communication skills and ability to listen and respond clearly.
• Ability to influence others and gain commitment to maintain high standards.
• Basic math skills for counting, totals, and labor/food cost analysis.
• Good judgment to make decisions based on needs and goals.
• Flexible in adapting to shifting priorities in a dynamic environment.

Responsibilities

• Maintain inventory through daily and weekly inspections.
• Manage cash control, review invoices, and prepare deposits.
• Monitor waste, conduct table visits, and ensure guest satisfaction.
• Direct and train team members to deliver accurate, fast, friendly service.
• Oversee shift operations, ensuring standards and cost targets are met.
• Grow team performance through coaching and development.

Skills

Verbal communication

Influencing others

Math skills

Sound judgment

Flexibility

Leadership

Education

High School diploma or GED

Must be at least 18 years old

ServSafe Certification

Job description

Harri is seeking a Shift Manager to support the Restaurant General Manager, overseeing shift operations, guest service, and team leadership. This role requires certification and a strong focus on profitability, inventory control, and maintaining brand standards.

Multiple levels of progression exist, with requirements including ServSafe certification and ongoing training. The position emphasizes accountability, teamwork, and delivering excellent guest experiences during assigned shifts.