Shift Leader - Elevate Service & Team Performance

Ultipro; Calera (AL); On-site; USD 30,000 - 42,000; Full time

Job summary

Ultipro is seeking a Shift Leader to assist the General Manager with restaurant management and ensure crew performance aligns with the business plan. You will support the management team and monitor daily operations to deliver quality product and service.

Responsibilities include coaching Crew, driving sales, controlling costs, following policies, and participating in training and meetings. The role requires 2–3 years of management experience, HS diploma or GED, and strong planning, teamwork,

Qualifications

• Approx. 2–3 years of restaurant management experience or education.
• High School Diploma or GED is required.
• Excellent planning and time management skills.
• Team-building and leadership abilities.
• Investigative and problem-solving skills.
• Able to troubleshoot cash handling problems.
• Reliable transportation and valid driver's license.
• Must have a phone or reliable means to communicate with the restaurant.

Responsibilities

• Ensure quality product and customer service to deliver satisfaction.
• Improve skills and performance of Crew Members.
• Support sales and profit goals; help control costs by guiding shifts.
• Comply with company policies and procedures.
• Model and promote company values.
• Communicate effectively with internal/external contacts.
• Attend trainings and participate in meetings/webinars.
• Perform other duties or special projects as needed.

Skills

Planning

Time management

Team building

Problem solving

Communication

Analytical thinking

Education

HS diploma/GED

Job description

Ultipro is seeking a Shift Leader to assist the General Manager with restaurant management and ensure crew performance aligns with the business plan. You will support the management team and monitor daily operations to deliver quality product and service.

Responsibilities include coaching Crew, driving sales, controlling costs, following policies, and participating in training and meetings. The role requires 2–3 years of management experience, HS diploma or GED, and strong planning, teamwork,