Shift Leader - Elevate Service & Profit in Pizza Ops

PJ 5393 TRENTON; Trenton (OH); On-site; USD 16,531 - 22,041; Full time

Job summary

Papa John's is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while supporting restaurant profitability.

You will manage shift coverage, cash handling, inventory, and adherence to company policies, with emphasis on consistency, teamwork and food safety.

Previous restaurant shift lead experience preferred; a High School diploma or GED is preferred; Serv-Safe or local certification preferred.

Qualifications

• Strong cash handling and basic math skills.
• Ability to plan and organize station workflows.
• Effective communication with team and customers.

Responsibilities

• Adheres to station guidelines and procedures for dough, portioning, and product prep.
• Maintains product quality, customer service, and cost controls.
• Ensures shift coverage and delivers feedback to address issues.
• Manages inventory levels and cash handling according to company systems.

Skills

Cash management

Planning and organization

Effective communication

Education

High School diploma or GED

Job description

Papa John's is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while supporting restaurant profitability.

You will manage shift coverage, cash handling, inventory, and adherence to company policies, with emphasis on consistency, teamwork and food safety.

Previous restaurant shift lead experience preferred; a High School diploma or GED is preferred; Serv-Safe or local certification preferred.