Shift Leader: Elevate Service, Lead Team & Profit

Papa Johns; Bloomington (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Papa John’s in Bloomington, IL is seeking a capable manager to supervise shifts and oversee restaurant operations, ensuring high-quality products and outstanding customer service while safeguarding profitability.

You will train team members, manage staffing, and uphold company policies. The role requires strong cash handling, adherence to safety standards, and the ability to respond to customer concerns promptly.

Qualifications

• High School diploma or GED required.
• Successful and stable employment history.
• Ability to lead a team during a shift with no supervision.
• Bilingual in certain markets (where applicable).

Responsibilities

• Supervise shifts and manage restaurant operations to meet quality and service standards.
• Respond promptly to customer concerns and resolve issues to maintain satisfaction.
• Train and coach team members to meet company standards and improve performance.
• Assist in cash management, inventory, and safety compliance to support profitability.

Skills

Cash management

Education

High School diploma or GED

Job description

Papa John’s in Bloomington, IL is seeking a capable manager to supervise shifts and oversee restaurant operations, ensuring high-quality products and outstanding customer service while safeguarding profitability.

You will train team members, manage staffing, and uphold company policies. The role requires strong cash handling, adherence to safety standards, and the ability to respond to customer concerns promptly.