Shift Leader: Elevate Service, Lead a High-Impact Team

Applebee's; Richardson (TX); On-site; USD 40,116,000 - 51,577,000; Full time

Benefits offered by this job

Performance bonus

Benefits package (401K, health, dental

Paid training

Complimentary meals on duty

Daily pay

Earned wage access

Advancement opportunities

Job summary

Papa John’s is seeking a Shift Leader in Richardson, TX. You will oversee shift operations, ensuring quality products, excellent customer service, and strong team performance. Lead by example, enforce policies, and maintain safety and profitability with a focus on efficiency.

The role requires at least 1 year in QSR, a high school diploma or GED, and familiarity with POS systems. Availability for evenings and weekends is expected, along with strong communication and leadership abilities.

Qualifications

• 1 year of experience in the Quick Service Restaurant (QSR) industry is required.
• High School Diploma or GED is preferred.
• Familiarity with a POS system and ServSafe certification is preferred.
• Availability to work evenings, holidays, and weekends.
• Strong team leadership and positive conflict resolution skills.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands of a restaurant environment.

Responsibilities

• Oversee restaurant operations during shift to ensure quality, service, and profitability.
• Lead by example and support company policies and procedures.
• Maintain safety, sanitation, and business standards while keeping the restaurant running smoothly.

Skills

Team leadership

Conflict resolution

Communication

Education

High School Diploma or GED

Tools

POS system

ServSafe

Job description

Papa John’s is seeking a Shift Leader in Richardson, TX. You will oversee shift operations, ensuring quality products, excellent customer service, and strong team performance. Lead by example, enforce policies, and maintain safety and profitability with a focus on efficiency.

The role requires at least 1 year in QSR, a high school diploma or GED, and familiarity with POS systems. Availability for evenings and weekends is expected, along with strong communication and leadership abilities.