Shift Leader: Elevate Service & Grow with Us

Caribou Coffee; Mankato (MN); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee in Mankato, MN is seeking a dedicated Shift Leader to guide the team in daily operations and guest experiences. You will uphold brand standards, supervise staff, manage shift priorities, and ensure safety and quality on the sales floor.

In this role you’ll coach team members, handle administrative tasks, and drive sales while maintaining a warm, welcoming environment. This position offers flexible scheduling and opportunities for advancement within Caribou Coffee.”

Qualifications

• Leadership experience of at least 6 months or trained for Shift Leader responsibilities.
• Flexibility to work varied days/times as business needs change.
• Must be at least 18 years old.

Responsibilities

• Demonstrates mastery of team member responsibilities with confidence and excellence.
• Leads shifts to keep energy high and the shift on track.
• Optimizes product sales while managing waste and maintaining a welcoming coffeehouse environment.
• Communicates deployment and shift roles clearly on the floor.
• Delegates tasks and adapts to shifting priorities.
• Owns the shift and ensures a smooth hand-off to the next shift.
• Upholds standard operating procedures, cash handling, and store safety.
• Coaches and trains team members on role responsibilities, products, promotions, and recipes.
• Performs administrative tasks including bank deposits, inventory, and product orders.
• Develops Team Members through in-the-moment coaching and feedback.
• Brings Caribou's Core Values to life: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love.
• Makes decisions as Manager on Duty with composure under pressure.
• Fosters an inclusive culture and supports the growth of others.
• Trains new team members on responsibilities and promotions.
• Arrives on time for every scheduled shift.

Skills

Leadership

Flexibility

Customer service

Education

High school diploma or GED

Job description

Caribou Coffee in Mankato, MN is seeking a dedicated Shift Leader to guide the team in daily operations and guest experiences. You will uphold brand standards, supervise staff, manage shift priorities, and ensure safety and quality on the sales floor.

In this role you’ll coach team members, handle administrative tasks, and drive sales while maintaining a warm, welcoming environment. This position offers flexible scheduling and opportunities for advancement within Caribou Coffee.”