Shift Leader: Elevate Quality, Service & Team Performance

Papa John's International; York (York County); On-site; USD 42,000 - 56,000; Full time

Job summary

Papa John’s International seeks an energetic restaurant supervisor to oversee shifts, ensure high-quality product preparation, and deliver exceptional customer service. You will train team members, manage cash handling, and enforce safety and brand standards across daily operations.

The role emphasizes teamwork, attendance at required hours, and adherence to company policies while maintaining a clean, efficient, and welcoming restaurant environment for guests.

Qualifications

• Cash handling and cash control procedures
• Attention to detail in money handling and transactions
• Basic math and POS system proficiency

Responsibilities

• Supervise shifts and restaurant operations to ensure quality products and customer service
• Train and coach team members to meet Papa John’s standards and support brand loyalty
• Meet sales and profit goals by optimizing service speed and efficiency
• Manage inventory, cash handling, and safety compliance according to company policies

Skills

Cash management

Education

High School diploma or GED

Stable employment history

Job description

Papa John’s International seeks an energetic restaurant supervisor to oversee shifts, ensure high-quality product preparation, and deliver exceptional customer service. You will train team members, manage cash handling, and enforce safety and brand standards across daily operations.

The role emphasizes teamwork, attendance at required hours, and adherence to company policies while maintaining a clean, efficient, and welcoming restaurant environment for guests.