Shift Leader — Elevate Guest Experience & Team Performance

Long John Silver's; Munster (IN); On-site; USD 20,664,000 - 28,930,000; Full time

Job summary

Long John Silver's in Munster, IN is seeking a motivated Shift Manager to lead our team and ensure outstanding guest experiences. You will oversee daily operations, coach crew members, manage staffing levels, and uphold food safety and quality standards in a fast-paced setting.

The role requires 18+ years of age, a high school diploma or GED, and completion of Shift Manager Training. It offers rotating shifts, reliable transportation, and opportunities to drive profitability and guest loyalty.

Qualifications

• Must be 18 years or older.
• Completed Shift Manager Training.
• Reliable transportation and ability to work rotating shifts.

Responsibilities

• Guarantees 100% guest satisfaction.
• Motivates crew and management to exceed performance expectations.
• Leads VOC feedback collection and action.
• Manages staffing to meet guest service needs.
• Ensures food safety and quality standards.
• Drives profitability by controlling waste and product projections.

Skills

Customer service

Team leadership

Shift management

Education

High School Diploma or GED

Job description

Long John Silver's in Munster, IN is seeking a motivated Shift Manager to lead our team and ensure outstanding guest experiences. You will oversee daily operations, coach crew members, manage staffing levels, and uphold food safety and quality standards in a fast-paced setting.

The role requires 18+ years of age, a high school diploma or GED, and completion of Shift Manager Training. It offers rotating shifts, reliable transportation, and opportunities to drive profitability and guest loyalty.