Shift Leader: Elevate Guest Experience & Team Performance

Little Caesars Pizza; Brooklyn (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Amazing team

Career Progression

And many more.....

Job summary

Little Caesars Pizza in Ohio is seeking a Shift Leader to oversee daily shift operations, guest experience, sales performance, and brand execution. You will lead the team, assign tasks, and ensure policies are followed to deliver great service.

The role includes opening/closing duties, handling guest complaints, promoting in-store promotions, and maintaining food safety and cash procedures. Your leadership will help the restaurant run smoothly and meet targets.

Responsibilities

• Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training
• Utilize the huddle board to effectively position the teamKnow and support appropriate personnel policies, labor laws and safety procedures
• Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
• Transition into opening/closing duties
• Make guests really happy by providing great guest service
• Resolve guest complaints/issues
• Lead team members to open, transition, and close shifts
• Manage and organize the line and delegate duties to team members
• Know and uphold standards for product quality
• Work the line as needed
• Promote sales on the shift through suggestive selling and knowledge on in-store promotions
• Execute and support all food safety requirements and practice
• Control food costs, labor, waste, and cash on the shift
• Count drawers and follow proper daily cash handling procedures
• Complete additional e-learning as required

Job description

Little Caesars Pizza in Ohio is seeking a Shift Leader to oversee daily shift operations, guest experience, sales performance, and brand execution. You will lead the team, assign tasks, and ensure policies are followed to deliver great service.

The role includes opening/closing duties, handling guest complaints, promoting in-store promotions, and maintaining food safety and cash procedures. Your leadership will help the restaurant run smoothly and meet targets.