Shift Leader: Elevate Guest Experience & Store Ops

UDF; Columbus (OH); On-site; USD 18,000 - 22,000; Full time

Job summary

United Dairy Farmers is seeking a Shift Leader in Columbus, OH to provide outstanding guest service and oversee daily shift operations. You will greet guests, prepare items, manage cash and gas sales, and ensure the store runs smoothly and safely.

The role requires adherence to all laws and company policies, including alcohol and tobacco sales compliance. The Shift Leader will lead by example, ensure merchandise is stocked and shelves are presented well, and support management with time records

Qualifications

• Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.
• Shift Leader must be legally qualified under state laws to conduct all sales transactions including alcohol and tobacco.

Responsibilities

• Provide the Hi Five Guest Experience by greeting Guests, ensuring the store is prepared and ready for Guests, and assisting to leave them satisfied.
• Prepare DipSide items such as shakes, malts, cones, sundaes and other cold items.
• Operate POS system and gas console; process transactions and manage cash, checks, cards, coupons and food stamps.
• Stock and rotate merchandise; keep dip cabinet, coffee pots and freezers presentable and properly stocked.
• Maintain security by monitoring Guests, managing cash drops, and following tobacco/alcohol security procedures.
• Keep the store and parking lot clean and safe; monitor equipment temperatures and perform basic maintenance.
• Complete time records and the Customer First Document accurately; perform other duties as assigned.

Job description

United Dairy Farmers is seeking a Shift Leader in Columbus, OH to provide outstanding guest service and oversee daily shift operations. You will greet guests, prepare items, manage cash and gas sales, and ensure the store runs smoothly and safely.

The role requires adherence to all laws and company policies, including alcohol and tobacco sales compliance. The Shift Leader will lead by example, ensure merchandise is stocked and shelves are presented well, and support management with time records